Friendly Chatter values and respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our services.

Personal Information We Collect
We collect only the personal information necessary to provide our services. This may include your name, email address, phone number, postal code, and any preferences or information you voluntarily share to support your booking or experience.

Payment information is processed securely through third-party payment providers. Friendly Chatter does not store credit card or payment details.

We may also collect limited technical information, such as browser type or usage data, through cookies and analytics tools to help us understand how our website is used and improve our services.

Friendly Chatter does not collect or store sensitive health information, and we do not record calls or conversations.

Why We Collect Personal Information
We collect personal information to:

• Provide and manage bookings and services
• Communicate with you about your use of our services
• Improve our platform and user experience
• Maintain security and prevent misuse
• Meet legal and regulatory requirements

We collect only the information reasonably necessary for these purposes.

Consent
By using Friendly Chatter, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Cookies and Analytics
We may use cookies and third-party analytics tools to understand general website usage. These tools do not identify individuals. You can adjust your browser settings to disable cookies if you prefer.

Data Security and Storage
We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, or disclosure. Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Third-Party Service Providers
Friendly Chatter uses third-party providers for services such as payment processing, scheduling, and communications. These providers are responsible for protecting the information they handle under their own privacy policies.

Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill its intended purpose or to meet legal obligations. When no longer required, information is securely deleted or anonymized.

Children and Youth
Friendly Chatter is intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 18.

Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website with the effective date noted.

Contact Us
If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact:support@friendlychatter.ca

Last Updated: [Jan 2026]