Friendly Chatter values and respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our services.

Personal Information We Collect
We collect only the personal information necessary to provide our services. This may include your name, email address, phone number, postal code, and any preferences or information you voluntarily share to support your booking or experience.

Payment information is processed securely through third-party payment providers. Friendly Chatter does not store credit card or payment details.

We may also collect limited technical information, such as browser type or usage data, through cookies and analytics tools to help us understand how our website is used and improve our services.

Friendly Chatter does not collect or store sensitive health information, and we do not record calls or conversations.

Why We Collect Personal Information
We collect personal information to:

• Provide and manage bookings and services
• Communicate with you about your use of our services
• Improve our platform and user experience
• Maintain security and prevent misuse
• Meet legal and regulatory requirements

We collect only the information reasonably necessary for these purposes.

Consent
By using Friendly Chatter, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Cookies and Analytics
We may use cookies and third-party analytics tools to understand general website usage. These tools do not identify individuals. You can adjust your browser settings to disable cookies if you prefer.

Data Security and Storage
We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, or disclosure. Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Third-Party Service Providers
Friendly Chatter uses third-party providers for services such as payment processing, scheduling, and communications. These providers are responsible for protecting the information they handle under their own privacy policies.

Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill its intended purpose or to meet legal obligations. When no longer required, information is securely deleted or anonymized.

Children and Youth
Friendly Chatter is intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 18.

Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website with the effective date noted.

Love & Chatter — Privacy and Use of Personal Information

Love & Chatter is a matchmaking service operated by Friendly Chatter Inc. This section applies to individuals who register for our free Singles Pool, purchase Active Matchmaking services or otherwise participate in Love & Chatter.

Information We Collect

Depending on how you interact with our service, we may collect:

• Personal information: Name, age, gender, email address, telephone number, city, province and country of residence.
• Profile information: Relationship status, occupation, education, interests, hobbies, values and personal descriptions.
• Matchmaking preferences: Preferred age range, location, faith preferences, family circumstances, relationship expectations and dealbreakers.
• Sensitive information: Religious beliefs or preferences, information about children, relationship history and other personal information voluntarily disclosed.
• Service information: Registration details, communications, introduction preferences, consent records, service dates, payments and feedback.
• Verification information: Limited information reasonably necessary to confirm identity, age or eligibility where verification is conducted.

We aim to collect only information reasonably necessary to provide our services.

How We Use Your Information

We collect and use personal information to:

1. Register and maintain Singles Pool profiles.
2. Understand members’ relationship preferences and assess potential compatibility.
3. Identify and contact individuals about potential matches.
4. Facilitate introductions with appropriate consent.
5. Deliver and administer paid Active Matchmaking services.
6. Process payments and maintain transaction records.
7. Verify identity or eligibility where appropriate.
8. Respond to inquiries, complaints and safety concerns.
9. Protect participants, prevent misuse and enforce our participation terms.
10. Meet applicable legal and regulatory obligations.

We will obtain additional consent where required before using personal information for a materially different purpose.

Sharing Information With Potential Matches

Love & Chatter does not make Singles Pool profiles publicly accessible.

When a potential match is identified, we may contact a participant to request permission to share specific profile information with another individual.

We will obtain appropriate consent before disclosing identifiable photographs, contact details or other personal information to a potential match.

Participants may decline a proposed introduction.

Third-Party Service Providers

We may use third-party service providers to support registration, communication, payment processing, verification and secure recordkeeping.

These providers may process personal information on our behalf, subject to appropriate safeguards and applicable legal requirements.

Data Security

We use reasonable administrative, technical and organizational measures appropriate to the sensitivity of personal information in our custody or control.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Information Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including providing services, resolving complaints and meeting applicable legal obligations.

We maintain retention and secure disposal procedures appropriate to the information involved.

Access, Correction and Withdrawal of Consent

Subject to applicable law, individuals may request access to or correction of their personal information, withdraw consent or request deletion of information no longer required for lawful purposes.

Withdrawal of consent may affect our ability to continue providing matchmaking services.

Requests may be directed to the privacy contact identified in Friendly Chatter Inc.’s Privacy Policy.

Privacy Complaints and Incidents

We review privacy concerns and take appropriate steps to address unauthorized access, disclosure, loss or misuse of personal information.

Where required by law, we will report privacy breaches to the appropriate regulatory authority and provide any required notices.

Contact Us
If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact:support@friendlychatter.ca

Last Updated: [August 2026]